If you change your email account associated with TrapCall, you can follow these steps to reactivate your subscription:
👉 Change account
If you change your email account but you log in with the same phone number associated with your TrapCall account, you will be able to access all your memos and recordings.
👉 Transfer subscription
Google Play (Android)
- Subscriptions are tied to the Google account used at purchase
- To switch accounts, cancel the current subscription and resubscribe using the new account
- Manage subscriptions on Google Play
Apple (iOS)
- Apple supports purchase transfers between Apple IDs
- Follow Apple’s transfer steps
⚠️ This feature is not available in the EU, UK, or India
👉 Changing phone number
If you change your phone number, your existing voicemails and recordings stay linked to the original number used to create your TrapCall account.
To keep your recordings and access them from your new number:
- Follow the steps in this dedicated article to update your phone number in your account
- Once updated, your recordings will transfer to your new number and remain accessible
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