Block and Allow Calls

TrapCall’s Spam Protection helps keep your phone spam-free by identifying and blocking unwanted calls. Here’s what you need to know:

 

👉 How does Spam Protection work?

TrapCall will automatically block:

• Known Spam Calls
• Telemarketing Calls
• Robocalls

When a Spam Call is blocked:

• The caller hears a message saying your number is no longer in service
• The call is disconnected

You’ll see these calls labeled as Spam in the app.

TrapCall also blocks any numbers you’ve added to your personal Block List.

 

👉 How to enable Spam Call Blocking

1. Install the TrapCall app
2. Open the Settings app on your iPhone.
3. Tap Phone > Call Blocking & Identification
4. Toggle the switch next to TrapCall so it turns green

Note: The Call Blocking & Identification screen may take a few seconds to load, especially if other call-filtering apps are installed.

 

👉 Why did I get a Spam Alert?

Whenever TrapCall blocks a Spam Call, you’ll get an alert. Alerts can be sent as:

• Push notifications
• SMS messages
• Emails

To adjust your alert preferences, update your settings inside the app.

 

👉 Why did TrapCall mark my call as Spam?

TrapCall uses a Global Spam List that flags numbers reported as spam, regularly updated to stay accurate.

• Think a call was marked by mistake?
  • Add the number to your Allow List to make sure it’s not blocked in the future
  • Learn how to add numbers to your Allow List

 

👉 How to decline calls on iPhone

Declining a call is a key step in letting TrapCall work its magic to unmask hidden callers.

• If your iPhone is unlocked, tap the red Decline button
• If your iPhone is locked, double-press the side (or top) power button to decline the call

Your personal Block List is a key feature in TrapCall that helps you prevent unwanted spam, scams, and harassment. Here’s how it works and how to manage it.

 

👉 How does the Block List work?

When someone calls you from a number on your block list, they’ll hear a message saying that your phone number has been disconnected and is no longer in service. The call will then disconnect, so they can’t leave you a voicemail.

 

If you’ve enabled Spam Protection, calls from blocked numbers won’t even ring on your phone.

Learn how to enable Spam Protection on iPhone.

 

👉 How to add numbers to your Block List

• On your iPhone, go to the Block List tab
• Select Add
• Enter the phone number and a label
• Tap Block Number

 

👉 How to remove numbers from your Block List

• On your iPhone, go to the Block List tab
• Select the number you want to remove
• Tap Unblock

To edit the label, select Edit, enter the new label, and tap Save Changes.

 

👉 How to allow a number to bypass blocking by adding it to the Allow List

If you receive a call that’s marked as spam but you’d like to allow it, you can add the number to your Allow List in the app.

1. Open the TrapCall app
2. Tap on the Block List tab at the bottom
3. Tap Allow List on the right side
4. Tap Add and enter the phone number

This ensures that important numbers can always reach you, even if they’re on the Global Spam List.