• Activate Your TrapCall Account (Video)

    Activate your TrapCall account by carefully copying and pasting TrapCall's activation numbers into your phone's dialer. Just enter and dial the number into your dial pad, as though you are placing a call. Be sure to include special characters like * and #.

  • How to unmask calls with TrapCall (Video)

    Learn how to reveal who is behind blocked calls on Android and iPhone devices.

  • Setting up TrapCall through your carrier (Video)

    Sometimes there are times your phone will display an error when attempting to set up TrapCall. This is simply because your phone is unable to connect to your carrier to set up Conditional Call Forwarding. In this short video, we'll explain how easy it is to contact your carrier and have them assist in your set up.

     

    Carriers Technical Support Numbers

    Forwarding Numbers

    AT&T

    1-800-331-0500 985-231-1009
    T-Mobile 1-877-746-0909 917-410-8071
    MetroPCS 1-888-863-8768 530-303-6234
    Sprint 1-888-211-4727 979-314-9589
    Verizon 1-800-837-4966 773-801-3928
    US Cellular 1-888-944-9400 603-336-3210
    Cricket 1-888-274-2538 985-231-1009
    Business Class C Spire 1-855-277-4735  773-801-3928

     

  • How do I unmask a blocked call? (Video)

    Check out this video to learn how to unmask a blocked call with TrapCall.

  • How do I set up my phone with TrapCall? (Video)

    Check out this video to learn how to activate TrapCall on your device.

  • How do I decline calls on my iPhone?

    There are two ways to decline a call on your iPhone. If your iPhone is unlocked, you can simply press the red Decline button. If your iPhone is locked, just double tap the power button on the side of your iPhone. This is the same button used to put the display to sleep. For older iPhone models, the power button may be located at the top of your iPhone.

  • Activate TrapCall on iPhone 6 or newer (Video)

    Find out how to easily set up TrapCall on iPhone 6 or newer.

  • How do I activate through the iOS app? (Video)

    Check out this video to find out how to easily set up TrapCall using the iOS application.

  • How do I activate/deactivate TrapCall on my AT&T phone?

    Activation

    If you already have a paid account, please dial **004*9852311009# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated. 

    Deactivation

    If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial ##004# and press Call. Don't forget to include all of the # symbols when dialing. You should see Setting Erasure Succeeded. Your phone is now deactivated.

    For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.

  • How do I activate/deactivate TrapCall on my MetroPCS phone? (Video)

    Activation

    Before activating, please ensure that you have the $5 Value Bundle from MetroPCS. This plan includes the Conditional Call Forwarding feature which allows TrapCall to work on your device.

    Once this is enabled and you already have a paid account, please dial **004*5303036234# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated.

    Deactivation

    If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial ##004# and press Call. Don't forget to include all of the # symbols when dialing. You should see Setting Erasure Succeeded. Your phone is now deactivated.

    For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.

  • How do I activate/deactivate TrapCall on my Sprint phone?

    Activation

    Please dial *739793149589 and press Call. Don't forget to include the * symbol when dialing. Your call should beep and disconnect. Your phone is now activated!

    Deactivation

    If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial *730 and press Call. Don't forget to include the * symbol when dialing. Your call should beep and disconnect. Your phone is now deactivated. 

    For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.

  • How do I activate/deactivate TrapCall on my T-Mobile phone?
  • How do I activate/deactivate TrapCall on my US Cellular phone?

    Activate

    Please dial *906033363210 and press Call. Then dial *926033363210 and press Call. Don't forget to include the * symbol when dialing. Both calls will beep and disconnect. Your phone is now activated.

    Deactivate

    If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial *900 and press Call. Then dial *920 and press Call. Don't forget to include the * symbol when dialing. Both calls will beep and disconnect. Your phone is now deactivated.

    For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.

  • How do I activate/deactivate TrapCall on my Verizon phone?

    Activation

    Please dial *717738013928 and press Call. Don't forget to include the * symbol when dialing. The call will beep and disconnect. Your phone is now activated.

    Deactivation

    If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial *73 and press Call. Don't forget to include the * symbol when dialing. The call will beep and disconnect. Your phone is now deactivated.

    For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.

  • How do I record an incoming call? (Video)

    If you have an Ultimate subscription, check out this video to learn how to record incoming calls with TrapCall.

  • Can I record calls legally in my state?

    With the Ultimate subscription you can record your incoming calls by first rejecting the call when it rings to your phone. The call will ring back within a few seconds and when you answer it, the call will be recorded.

    When the recording option is enabled, and a call rings back to your phone after you've declined it, a warning message will play stating "the person you are calling has requested to record this call. Please stay on the line to be connected." If recording without the other party's consent is legal, you can disable this warning by clicking HERE. Select Your Account and under Call Recording switch Play Recording to the off position.

    IMPORTANT: Before choosing to use the recording feature, please familiarize yourself with telephone recording laws, as you may need the other party's permission to record the call. You can find out which states are one-party or two-party consent states by clicking HERE

  • "Error Performing Request" during activation with iPhone 6 devices?

    If you have an iPhone 6, 6 Plus, 6S, or 6S Plus you may receive an Error Performing Request message during activation. To resolve this error, on your phone please go to Settings > Phone > Call Forwarding. Ensure that the Call Forwarding button is in the off position. Now, redial the activation instructions you were provided. You should see Setting Activation Succeeded. Your phone is now activated.

  • What are Reverse Number Lookups?

    Reverse Number Lookups allow you to lookup any number and see names, addresses, photos, and much more! Our Basic subscription provides 10 lookups per month, Premium provides 50 lookups per month, and Ultimate provides an unlimited amount of lookups per month. This feature is only available through the iOS and Android application.

    To lookup a number, open the app and select the Lookup tab. Enter a phone number and press Go. Once a result is displayed, you can add the number to your Blacklist. Additionally, you'll be able to see the result under Recent Searches