Activate your TrapCall account by carefully copying and pasting TrapCall's activation numbers into your phone's dialer. Just enter and dial the number into your dial pad, as though you are placing a call. Be sure to include special characters like * and #.
If dialing the activation code we provided for your device displays an error message, this means your carrier isn't giving you permission to change your Conditional Call Forwarding from your device. To resolve this, you will need to contact your carrier directly to enable Conditional Call Forwarding. Below are the the numbers to contact your carrier and the forwarding number you'll need to give them:
| Carriers | Technical Support |
Forwarding Numbers |
|
AT&T |
1-800-331-0500 | +17018011262 |
|
T-Mobile |
1-877-746-0909 | +17326082679 |
|
MetroPCS |
1-888-863-8768 | +15303036234 |
|
Sprint |
1-888-211-4727 | +17018011269 |
|
Verizon |
1-800-837-4966 | +17738013928 |
|
US Cellular |
1-888-944-9400 | +16033363210 |
|
Cricket |
1-888-274-2538 | +17018011262 |
|
Business Class C-Spire |
1-855-277-4735 | +17738013928 |
|
Visble |
1-866-576-1669 | +17738013928 |
|
Spectrum |
1-800-892-4357 | +17738013928 |
When you ask to speak with their Technical Support team, please make sure to specify that you do NOT want to forward all of your calls. Many representatives may confuse Conditional Call Forwarding for regular call forwarding, which forwards ALL of your calls immediately, and your phone will NEVER ring. Instead you wish to forward when busy, forward when unanswered, and forward when unreachable to the forwarding number specified for your carrier.
After this, your phone is all set to start unmasking calls! Just remember to reject/decline any blocked call that comes into your phone. Within a few seconds, we'll send it back to you with the unmasked number. If you are on an iPhone, it is best to double click the power button to decline the call.
If you've already canceled your subscription or wish to temporarily deactivate TrapCall, please visit www.deactivatemyphone.com. This tool is available 24/7 to ensure TrapCall has been fully deactivated from your device.
Activation
IMPORTANT: Wi-Fi must be turned OFF in order for the following steps to work.
If you already have a paid account, please dial **004*7018011262# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated.
Activation
Before activating, please ensure that you have the $5 Value Bundle from MetroPCS. This plan includes the Conditional Call Forwarding feature which allows TrapCall to work on your device.
Once this is enabled and you already have a paid account, please dial **004*5303036234# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated.
Activation
IMPORTANT: Wi-Fi must be turned OFF in order for the following steps to work.
Activating TrapCall on your Sprint phone is incredibly simple! To do so, please dial *737018011269 and press Call. Don't forget to include the * symbol when dialing. Your call should beep and disconnect. Once you are done, then call *747018011269. You should get the same message. Your phone is now activated!
IMPORTANT: Wi-Fi must be turned OFF in order for the following steps to work.
If you already have a paid account, please dial **004*7326082679# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated.
Activate
Please dial *906033363210 and press Call. Then dial *926033363210 and press Call. Don't forget to include the * symbol when dialing. Both calls will beep and disconnect. Your phone is now activated.
Activation
Please dial *717738013928 and press Call. Don't forget to include the * symbol when dialing. The call will beep and disconnect. Your phone is now activated.
If you have an iPhone 6, 6 Plus, 6S, or 6S Plus you may receive an Error Performing Request message during activation. To resolve this error, on your phone please go to Settings > Phone > Call Forwarding. Ensure that the Call Forwarding button is in the off position. Now, redial the activation instructions you were provided. You should see Setting Activation Succeeded. Your phone is now activated.
Recently, Sprint began a soft roll-out of their VoLTE feature. Voice over LTE, allows for higher quality voice calls through an LTE network. During this transition, they have made changes to their Conditional Call Forwarding system which are proving to be problematic for Sprint customers using apps like TrapCall.
Our engineers have been in contact with Sprint's team who acknowledge the bug caused by these changes. They have assured us that they are working on resolving this issue.
In the meantime, if you are experiencing issues programming TrapCall on your Sprint phone using the app's prompts, this may be due to Sprint's Wi-Fi Calling feature interfering with call forwarding. In order to resolve this issue, you'll need to deactivate Wi-Fi Calling. Before doing so, please check with your carrier as this may increase your data usage. Here's how to deactivate Wi-Fi calling:
After following the steps above, proceed through the app's activation instructions again. You should not see this issue persist.
Recently, Sprint began a soft roll-out of their VoLTE feature. Voice over LTE, allows for higher quality voice calls through an LTE network. During this transition, they have made changes to their Conditional Call Forwarding system which are proving to be problematic for Sprint customers using apps like RoboKiller.
Our engineers have been in contact with Sprint's team who acknowledge the bug caused by these changes. They have assured us that they are working on resolving this issue.
In the meantime, if you are experiencing issues programming TrapCall on your Sprint phone using the app's prompts, this may be due to Sprint's Wi-Fi Calling feature interfering with call forwarding. In order to resolve this issue, you'll need to deactivate Wi-Fi Calling. Before doing so, please check with your carrier as this may increase your data usage. Here's how to deactivate Wi-Fi calling:
After following the steps above, proceed through the app's activation instructions again. You should not see this issue persist.
Activation
Please dial *717738013928 and press Call. Don't forget to include the * symbol when dialing. The call will beep and disconnect. Your phone is now activated