• What is TrapCall?

    TrapCall is a subscription based service that reveals Blocked and No Caller ID calls from any mobile phone across most carriers.

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • How will TrapCall help me stop these harassing calls?

    If you are being harassed by people hiding behind blocked calls it can be very annoying and scary. TrapCall can unmask calls that come into your phone as BlockedPrivateRestricted, and No Caller ID. Once you know who is calling we can help stop the harassment with our blacklist, incoming call recorder, and other great features. Take back your phone and your privacy with TrapCall!

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • Does it unblock "No Caller ID" calls too?

    Once you have TrapCall any new call you get from a BlockedPrivateRestricted, or No Caller ID number can be unmasked. When your phone rings from a blocked number you need to reject or decline the call. A few seconds later, your phone will ring again with the caller’s phone number revealed.

     Click HERE to see our plans and find one that best fits your needs!

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • Can I see the number of the person who called me before I had TrapCall?

    This is a commonly asked question, but it’s not technically possible for TrapCall to unmask blocked calls received before activating TrapCall on your phone. The service needs to be on your phone at the time of the call for us to work our magic. We offer yearly plans for TrapCall for this very reason, because you never know when you might get a blocked call you really want unmasked. 

    Click HERE to try out one of our monthly plans if you're unsure. We promise you won't be disappointed!

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • Is my carrier supported?

    AT&T, T-Mobile, Verizon, Sprint, MetroPCS, US Cellular, Cricket, and business class C-Spire are currently supported carriers with TrapCall. Conditional Call Forwarding is required in order to unmask blocked calls. If your carrier doesn't offer this feature, TrapCall will be unable to operate with your device.

    If you have one of the above carriers and experience issues signing up or activating, please contact our support team via Live Chat. We'd be glad to help!

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • Will TrapCall work in my country?

    We love knowing people all over the world are interested in our service. At this time, only the US and Puerto Rico are supported. We hope to expand to new countries in the future, but we’re still researching before making any decisions. Thank you for your interest!

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • How will I be billed?

    During the sign up process, you will be given the option of a monthlyyearly, or two-year subscription. TrapCall is a subscription service that automatically renews once your current billing cycle has ended. This billing schedule continues until you decide you no longer need the service and are ready to cancel the service and deactivate TrapCall from your phone. With all of our plans, you are free to cancel your subscription at any time.

    To sign up today, click HERE

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • Can TrapCall record my calls for me?

    If you choose our Premium or Ultimate subscription, you'll have the option to record your incoming calls. You will be able to record the entire conversation and review it upon completion, in your TrapCall account. We also include the option of playing a warning message, to ensure you comply with your state laws. However, you can turn this warning off if you choose to.

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • How do I sign up for TrapCall?

    We're so happy that you're interested in our service! With TrapCall you'll always know who's calling, even if the caller blocks their number. If you get an Unknown, Restricted, Private or No Caller ID call we'll show you the real caller ID. We even offer protection against robocalls and telemarketers, warning you if a call is spam before you answer (whether it's blocked or not).

    Want to see TrapCall unmask a number? Try calling us blocked at *67 1 (917) 900-1916.

    The service also offers reverse caller ID lookups, call recording, and voicemail transcriptions so you can feel safe and protected when you make and receive calls.

    We offer subscription plans to suit your needs and budget, and it's pay as you go, so you can cancel at any time. TrapCall has been helping people like you since 2007 and we’re excited to continue helping people end harassing calls and spam calls on their phone as these threats evolve over time.

    To sign up today, click HERE!

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • Does TrapCall offer a free trial?

    Yes! TrapCall offers a 7 day free trial for new users that signup through our website. That means you can see exactly how TrapCall can help you unmask your blocked calls and stop the phone harassment you're experiencing for FREE for 7 days.

    When you sign up for a free trial, you can cancel at any time, and our support team is available from 10AM to 9PM EST Monday through Friday to answer any questions that arise.

    Click here to signup for your free trial.

    Still have questions? Ask a live support agent!

    Live Chat is available 10AM - 9PM EST in the "Support" section of the TrapCall app. Also available on www.trapcall.com

  • How can I contact Technical Support?

    We'd love to chat with you and answer any questions you may have! Our team of Technical Support Representatives is available in Live Chat Monday through Friday from 10am to 9pm EST.

    You can reach our Live Chat either through our website or through our mobile application. Please refer to the following information for exact instructions:

    To reach our support team through our website, please go to www.TrapCall.com and click on the Support button at the top of the screen. Once you are on our support page, you will see a green Support button at the bottom right of the screen. Please click on this button and provide a brief explanation of the issue or question you have. If none of our suggested articles resolve the issue you are experiencing, then you may proceed to our Live Chat and a representative will be with you shortly.

    To reach our support team through our application, please open your TrapCall application and click on Settings in the bottom right of the screen. Tap the Support button and then tap on “Visit Help Desk”. Once you are ion our support page, you will see a green Support button at the bottom right of the screen. Please tap on this button and provide a brief explanation of the issue or question you have. If none of our suggested articles resolve the issue you are having, then you may proceed to our Live Chat and a representative will be with you shortly.

    Please note that you will not be able to reach out to Live Chat outside of business hours. You will be directed to our email support instead and a representative will reach back out to you shortly.