Unfortunately, Apple does not give developers any control over your subscription or billing, so we are unable to cancel for you. However, Apple makes it pretty easy to manage your TrapCall subscription from your iPhone. To cancel your membership, please follow these steps:
- Go to the Settings app on your iPhone
- Tap iTunes & App Store then tap on your Apple ID
- Select View Apple ID, use your Touch ID, Face ID, or enter your password and choose OK
- Tap Subscriptions
- Under Active, tap TrapCall and select Cancel Subscription
If you're unable to cancel following the steps provided above, you can also cancel from a Mac or PC by clicking HERE.
IMPORTANT: Once you've canceled your subscription, you'll need to deactivate the service on your phone. To do so, please visit www.deactivatemyphone.com. This tool is available 24/7 to ensure TrapCall has been fully deactivated from your device.
Still have questions? Ask a live support agent!
Live Chat is available 10AM - 9PM EST. Simply tap "Support“ in the Settings menu of the TrapCall app. Tap “Visit Help Desk”. Then tap the green “Chat” bubble on the bottom right. Also available on www.TrapCall.com.