How can I get a refund?

If you’re dissatisfied with our product, let us first apologize for not meeting your expectations. To request a refund, please follow the instructions below, depending on the platform you used to subscribe.

If you purchased a TrapCall subscription on the App Store:

1. Access this webpage
2. Sign in with the Apple ID you used to make the purchase
3. Tap I’d like to > Choose Request a refund
4. Choose the reason why you want a refund > Next
5. Choose the purchased item > Submit

If you purchased a TrapCall subscription on the Google Play Store, you can request a refund by following the instructions found in this article.

If you subscribed to the app through our Website, kindly send us a refund request at support@trapcall.com, making sure to include:

• The reason for the request
• The phone number associated with your TrapCall account
• A screenshot of the invoice received via email that notified you of the charge from our app

If you're experiencing issues requesting a refund through the App Store or Google Play Store, don't hesitate to contact Apple Support and Google Play Support directly. Unfortunately, as we don’t manage your Apple/Google subscriptions and payments, we cannot issue refunds in these cases.