Live Caller ID allows you to put a name and a face to an unrecognized caller. Whenever you receive a call from a number that is not in your contacts, you can decline that call to have it sent to TrapCall, and then we'll forward it back to you with the the name, photo, and address of that caller if that information is available to us. At that point, you can choose to answer the call and speak to the person, or you can decline the call to send it to voicemail, just like any other call.
In addition, Live Caller ID will automatically save a contact on your phone with this information so that if you get a call from this number again, you'll see their information as soon as you receive the call. If you'd like to delete these contacts all at once, just open the TrapCall app and tap on Settings > Call Settings > Purge Live Caller ID contacts.
Live Caller ID is currently available for our Premium and Ultimate users who have our iPhone app installed.
Still have questions? Ask a live support agent!
Live Chat is available 10AM - 9PM EST. Simply tap "Support“ in the Settings menu of the TrapCall app. Tap “Visit Help Desk”. Then tap the green “Chat” bubble on the bottom right. Also available on www.TrapCall.com.