How do I retrieve my PIN if I forgot it? (Video) Kevin May 21, 2019 20:11 Updated Follow To retrieve your PIN, please click HERE. Enter your phone number and select Send me my PIN. We'll be sure to send you a text with it. Related articles How can I change the phone number on my account? How do I deactivate TrapCall on my phone? How do I activate TrapCall on my T-Mobile phone? How can I change my plan? What is Live Caller ID? Comments 0 comments Please sign in to leave a comment.