How do I retrieve my PIN if I forgot it? (Video) Kevin July 05, 2020 02:55 Updated Follow To retrieve your PIN, please click HERE. Enter your phone number and select Send me my PIN. We'll be sure to send you a text with it. Related articles How can I change the phone number on my account? How do I activate TrapCall on my T-Mobile phone? How do I deactivate TrapCall on my phone? What is Live Caller ID? How can I change my plan? Comments 0 comments Please sign in to leave a comment.