You can remove a caller from your blacklist using our website or mobile app. On our website click HERE and select Edit next to the number you wish to remove. Then select Remove from Blacklist. You can also edit the label by selecting Edit Label. Enter the new label and select Update.
If you're logged into the mobile app select the Blacklist tab. Select the number you wish to remove then select Unblacklist. You can also edit the label by selecting Edit. Enter the new label and select Save Changes.
Still have questions? Ask a live support agent!
Live Chat is available 10AM - 9PM EST. Simply tap "Support“ in the Settings menu of the TrapCall app. Tap “Visit Help Desk”. Then tap the green “Chat” bubble on the bottom right. Also available on www.TrapCall.com.